Refund policy
At Essentials Co., we want you to be satisfied with your purchase.
Returns
We accept returns within 30 days of receiving your order. To be eligible for a return, items must be unused and in their original packaging.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 7 days of delivery with a photo of the item and we will gladly send a replacement or offer a refund.
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, your refund will be processed to your original payment method.
Non-Returnable Items
Certain items such as personal care products may not be eligible for return due to hygiene reasons.
Return Shipping
Customers may be responsible for return shipping costs unless the item was damaged or incorrect.
To request a return, please contact:
At Essentials Co., we want you to be satisfied with your purchase.
Returns
We accept returns within 30 days of receiving your order. To be eligible for a return, items must be unused and in their original packaging.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 7 days of delivery with a photo of the item and we will gladly send a replacement or offer a refund.
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, your refund will be processed to your original payment method.
Non-Returnable Items
Certain items such as personal care products may not be eligible for return due to hygiene reasons.
Return Shipping
Customers may be responsible for return shipping costs unless the item was damaged or incorrect.
To request a return, please contact:
At Essentials Co., we want you to be satisfied with your purchase.
Returns
We accept returns within 30 days of receiving your order. To be eligible for a return, items must be unused and in their original packaging.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 7 days of delivery with a photo of the item and we will gladly send a replacement or offer a refund.
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, your refund will be processed to your original payment method.
Non-Returnable Items
Certain items such as personal care products may not be eligible for return due to hygiene reasons.
Return Shipping
Customers may be responsible for return shipping costs unless the item was damaged or incorrect.
To request a return, please contact:
shopessential.cosupport@gmail.com